Terms and Conditions

Acceptance of Terms

By accessing or using the TailWerks LLC (“TailWerks,” “we,” “our,” or “us”) website at https://tailwerks.com , you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of this website immediately.

Website Purpose

This website is provided for general informational, marketing, and business development purposes. TailWerks provides digital marketing services that may include search engine optimization, pay-per-click advertising, Google Business Profile support, local search advertising, reputation management, website support, content strategy, and related digital marketing services.

Nothing on this website creates a client relationship, agency agreement, partnership, or guarantee of services unless and until both parties enter into a separate written agreement.

Permitted Use of This Website

You may use this website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to misuse this website, its content, its forms, or any related tools or services.

• Use this website in any unlawful, fraudulent, abusive, or misleading manner
• Interfere with the website’s operation, performance, or security
• Attempt to gain unauthorized access to restricted areas, servers, or systems
• Copy, scrape, reproduce, republish, or exploit website content for commercial purposes without written permission
• Submit false, inaccurate, or misleading information through contact forms or other website features
• Transmit spam, malware, harmful code, or other disruptive material through this website

We reserve the right to restrict, suspend, or block access to any user who violates these Terms and Conditions or uses the website in a way that could harm TailWerks, its users, or third parties.

No Professional Advice or Guaranteed Results

The content on this website is provided for general informational purposes only. It is not legal, tax, accounting, financial, medical, or other regulated professional advice.

Marketing results vary widely based on factors outside our control, including competition, budgets, industry conditions, consumer behavior, website condition, platform policies, algorithm changes, seasonality, offer strength, and third-party systems.

Nothing on this website should be interpreted as a promise, guarantee, or warranty of any specific result, including rankings, traffic, leads, conversions, booked appointments, return on ad spend, or revenue.

Separate Service Agreements

These Terms and Conditions apply only to your use of the TailWerks website.

Any marketing services provided by TailWerks are governed by a separate written proposal, service agreement, statement of work, invoice, or other signed client document. If there is any conflict between these website Terms and a signed client agreement, the signed client agreement will control.

Intellectual Property

All content on this website, including text, graphics, branding, logos, icons, layouts, downloads, images, videos, designs, and other materials, is owned by or licensed to TailWerks and is protected by applicable intellectual property laws.

You may view and use this website for your own lawful business or personal informational use only. You may not copy, reproduce, republish, modify, distribute, display, sell, license, or create derivative works from any website content without our prior written consent.

User Submissions

If you submit information to us through a contact form, questionnaire, chat widget, audit request, application form, email signup, SMS opt-in form, or other submission method, you represent that the information you provide is accurate and that you have the right to provide it.

By submitting information or content to us, you grant us a limited right to use that information as reasonably necessary to:

• Respond to your inquiry
• Evaluate your request
• Provide requested information or services
• Improve our website, communications, and internal processes
• Comply with legal obligations

You remain responsible for the legality, accuracy, and appropriateness of the information you submit.

SMS Communications

If you provide your phone number and opt in to receive text messages from TailWerks, you consent to receive SMS or MMS messages related to your inquiry, appointments, requested information, service updates, or other business communications.

You must be at least 18 years of age to opt in to or use our SMS services. By providing your phone number and opting in to receive text messages, you represent and confirm that you are at least 18 years old and are the authorized user of the phone number provided.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and plan. Consent to receive text messages is not a condition of purchase.

You may opt out at any time by replying STOP . For help, reply HELP or contact us at [email protected] .

Carrier delivery is not guaranteed, and TailWerks is not responsible for delayed or undelivered messages. For information on how we handle personal information, please review our Privacy Policy .

Third-Party Tools and Links

This website may contain links to third-party websites, tools, software, platforms, scheduling systems, payment processors, maps, analytics providers, embedded content, or social media platforms. These are provided for convenience only.

We do not control and are not responsible for the content, privacy practices, terms, security, availability, or performance of third-party websites or services. Your use of third-party services is at your own risk and subject to their own terms and policies.

Website Availability

We may update, modify, suspend, or discontinue any part of this website at any time and without notice. We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

TailWerks is not liable for downtime, delays, interruptions, or website unavailability resulting from maintenance, technical issues, hosting failures, cyber events, third-party outages, force majeure events, or other causes beyond our reasonable control.

Testimonials and Case Studies

This website may include testimonials, case studies, reviews, before-and-after examples, or descriptions of prior client experiences and results. These are provided for illustrative purposes only.

Past performance does not guarantee future results. Results vary by business, market, budget, competition, timing, and many other factors.

Privacy

Your use of this website is also subject to our Privacy Policy , which describes how we collect, use, and protect personal information submitted through this website.

Disclaimer of Warranties

This website and all content, services, and information provided through it are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, TailWerks disclaims all express or implied warranties relating to the website, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and security.

We do not warrant that the website will be error-free, that defects will be corrected, or that the website or its servers are free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, TailWerks LLC and its owners, members, employees, contractors, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of, or inability to use, this website.

This includes, without limitation, damages for lost profits, lost revenue, lost business opportunities, lost data, business interruption, reputational harm, or third-party claims, even if we were advised of the possibility of such damages.

If TailWerks is found liable for any claim arising out of your use of this website, our total liability shall not exceed one hundred U.S. dollars ($100) or the amount you paid us directly through the website, if any, whichever is greater.

Indemnification

You agree to indemnify, defend, and hold harmless TailWerks LLC, its owners, officers, employees, contractors, affiliates, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use of this website
• Your violation of these Terms and Conditions
• Your violation of any law or third-party right
• Information or content you submit to us
• Your misuse of website materials, forms, tools, or communications

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time, for any reason, without prior notice. Changes take effect immediately upon posting to this page. The “Last Updated” date at the top reflects the most recent revision.

Your continued use of this website after any modifications constitutes your acceptance of the revised Terms and Conditions. It is your responsibility to review this page periodically.

Governing Law

These Terms and Conditions are governed by the laws of the State of Colorado, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms and Conditions or your use of this website shall be brought exclusively in the state or federal courts located in Colorado, and you consent to the jurisdiction of those courts.

Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

Contact

Questions regarding these Terms and Conditions may be directed to: