Companion Resources

Every tool from the book, in one place.

All 17 checklists, scripts, dashboards, and templates referenced in Veterinary Marketing That Works by Kyle Starkey. Download the print-ready PDF for every tool.


✓ 100% free. No email required. Ever.

Not sure where to start? Start here.

These three tools surface the fastest wins for most practices.

  1. Google Business Profile Optimization Checklist — where most new clients find you first.
  2. Front Desk Phone Scripts — stop losing the calls your marketing already won.
  3. Marketing Scorecard — know what’s actually working before you spend another dollar.

Get found

Show up where pet owners actually search.

Google Business Profile Optimization Checklist cover

GBP Optimization Checklist

Step-by-step setup and optimization for the highest-leverage listing you own.

SEO Keywords Target List cover

SEO Keywords List

The veterinary search terms worth targeting, organized by intent and service line.

SEO and Reputation Tools Comparison Guide cover

SEO & Reputation Tools Guide

The tools worth paying for (and the ones that aren’t) for local SEO and reviews.

Local Service Ads Strategy Guide cover

LSA Strategy Guide

How to set up and win with Google Local Service Ads for veterinary practices.

Turn searches into clients

Convert the attention your marketing earns.

Front Desk Phone Scripts and Training Guide cover

Front Desk Phone Scripts

Word-for-word scripts for new-client calls, price shoppers, and bookings.

Front Desk KPI Dashboard and Weekly Tracker cover

Front Desk KPI Dashboard

Track answer rates, booking rates, and conversion week by week.

Google Ads Campaign Template and Negative Keywords cover

Google Ads Campaign Template

Campaign structure, negative keywords, and ad frameworks built for vet keywords.

Landing Page Template and Wireframe Guide cover

Landing Page Template

The page layout that turns ad clicks into booked appointments, section by section.

Keep and grow your clients

Reputation, retention, and the moments that test both.

Review Response Templates and Guidelines cover

Review Response Templates

Ready-to-adapt responses for the five-star praise and the tough one-stars.

12-Month Email Calendar and Retention Timeline cover

12-Month Email Calendar

A full year of client email topics so you never start from a blank page.

Retention Metrics Dashboard and Benchmarks cover

Retention Metrics Dashboard

The numbers that show whether clients come back, and where they leak out.

Crisis Communication Contact List and Response Playbook cover

Crisis Communication Contact List

Who to call, in what order, when something goes wrong online or in the practice.

Plan and measure

Know where you stand and what to do next.

90-Day Marketing Launch Plan cover

90-Day Launch Plan

A week-by-week action plan to build your marketing foundation in one quarter.

Mile Time Self-Assessment Worksheet cover

Mile Time Self-Assessment

Benchmark your practice’s marketing fitness before you decide what to fix first.

Marketing Scorecard Effort Assessment cover

Marketing Scorecard

One page that tells you what’s working and where the next dollar should go.

AI Tool Buyers Guide and Evaluation Checklist cover

AI Tool Buyer’s Guide

Which AI tools are worth adopting in a practice, and what to ask before you buy.

Quick answers

Do I need to enter my email to download these?
No. The book promises free access and that’s exactly what this is. Every PDF downloads directly.
Where should I start?
The GBP checklist, the front desk phone scripts, and the marketing scorecard. Those usually reveal the fastest wins.
Are these only for independent veterinary clinics?
They’re written primarily for independent practices, but multi-location groups and specialty hospitals can adapt most of the same tools.
Will these resources be updated?
Yes. Updated PDF editions will replace older versions as platforms and tactics change.

Rather have this done for you?

TailWerks builds and runs this entire system for veterinary practices. If you’d rather practice medicine than run marketing, see if we have availability in your market.

Check availability

From Veterinary Marketing That Works by Kyle Starkey · TailWerks